We make every effort to ensure the quality of our products, but if by any chance the product is damaged or soiled, please contact us via email at info@gxgcrafts.com within 3 days of receiving the product.
We will accept returns and exchanges depending on stock status.
In this case, our store will bear the shipping costs.
If there is any damage during shipping, please contact us immediately. We will send you a new product at our expense. Please note that in this case, the person in charge of the delivery company may contact you directly. We may not be able to exchange items that are out of stock. In that case, we will process the return/refund.
[Returns and exchanges due to customer convenience]
We do not accept returns, exchanges, or cancellations due to customer convenience.
Your order will begin immediately after you place it, so you cannot cancel it.
